Terms and Conditions; Privacy and Cookies

Standard Terms and Conditions of Business

kSail is a trading name of Keith Sammons Ltd Registered in England Company Number 09912653.

In these terms and conditions:- The Company means Keith Sammons Ltd. The Buyer means the institution, corporate entity, firm or person seeking to purchase Goods from the Company.


These terms and conditions of sale will form the basis of any contract between the Company and the Buyer and exclude any other terms and conditions inconsistent with them which the Buyer might seek to impose at any time. No variation of these terms and conditions is permitted unless expressly agreed in writing by a Director of the Company.

All contracts entered into by the Company will be subject to English Law and will be subject to the exclusive jurisdiction of the courts of England and Wales.


Unless otherwise stated any estimate or quotation provided by the Company will be valid for 30 days from the date of issue. Goods will be invoiced at the prices in effect at the date of despatch. The Company reserves the right to adjust the price at any time prior to delivery of the Goods to take account of increases in labour or material costs or currency fluctuations. Unless otherwise stated the quoted prices are net ex-works and are exclusive of carriage, insurance, and packaging.


Unless expressly stipulated all descriptions, drawings, illustrations or ratings, standards, statements or details of capacity or performance specifications or other descriptive matter are approximate only and do not form part of any contract. Any breaking loads provided are for guidance only and are not guaranteed. The Company reserves the right to alter product specifications without prior notice.


The Company shall not be liable for any failure to deliver the Goods arising from circumstances outside its control. These circumstances include, but are not limited to, the following: Act of God, war, riot, explosion, abnormal weather conditions, fire, flood, strikes, lockouts, Government (UK or other) actions or regulations, delay by suppliers, accidents, shortage of materials, labour or manufacturing facilities.

Should the Company be prevented from delivering in the above circumstances the Company will inform the Buyer as soon as reasonably practicable.


Delivery is effected when the Goods leave the premises of the Company. Delivery dates are advised in good faith but the Company will not be liable for any loss caused by late delivery or its failure to make Goods available for collection on the due date.

The Company may deliver by instalments in such quantities as it may reasonably decide; and no breach in respect of one or more of them shall entitle the buyer to cancel any subsequent instalments or repudiate this contract as a whole.


Please contact the Company prior to returning any item.

If the buyer has ordered the incorrect items or has changed their mind they must inform the Company in writing within seven days and return the items at the Buyers expense, in an unused and saleable condition, within 14 days. The Company will provide a refund up to the value of the original order. Refunds for return after 14 days and up to one calendar month will be made by Credit Note up to the value of the returned goods excluding any shipping costs.

If the Buyer needs to return any purchase because the Company has made an error or the item is damaged or faulty, the Company will reimburse return postage up to the value of the original postage cost, excluding any additional expedited delivery premium.

It is not possible for the Company to accept returns of goods which have been manufactured, modified or altered to the Buyers own specifications. This includes any cut ropes, rigging, etc or goods that have required attachment of customer specified fittings.

Online accounts are available to all who wish to register and purchase through kSail. Additional services, including credit accounts, bulk discounts on products and shipping are provided to Institutional (for example School/University/Club/Class/Association) customers. Institutional customers should contact kSail for more information about registering for an Institutional Account. Institutional Accounts may be subject to additional checks and registration requirements.

Unless registered with a central and generic billing contact, all Institutional (School/University) accounts will be suspended at the end of each academic year (August) and reinstated once returning staff/students have verified their ownership of such account.

Other Institutional accounts (Clubs/Classes etc) are only available to those who have provided satisfactory verification of their identity and association, as solely determined by the company. Any doubt as to the continuity of identity or association will result in the account being suspended until such time that satisfactory verification can be made.


Risk in the Goods passes to the Buyer when the Goods are delivered to or collected by the Buyer or its agent.


The title in the goods remains with the Company until the Buyer has paid in full for the goods.


All sums are due within 7 days of the date of delivery for credit account holders. In other cases payment will be required prior to delivery.


Any queries should be submitted via the online contact form or in writing to kSail, c/o 56 Andover Road, Winchester, Hampshire, SO22 6AG

These terms and conditions were reviewed in March 2020. Any changes will be published on this website.

Schedules and Results Manager (Offline), Event Templates and Services 

The terms and conditions of use of the kSail Team Racing Scheduling and Results Manager are currently being reviewed. Please see the Results Manager Welcome Page for current details. For further information, please contact us.

Privacy and Data

This privacy policy will explain how kSail uses the personal data collected from you through our website and other services.

We collect the data which may include Personal Identification Information (Name, email address, phone number, address etc.) as well as data which may relate you to your institutional (Club, University, School, etc) and team affiliation(s)

You provide kSail with most of the data we collect when you register online or place an order for any of our products or services or complete a customer survey or provide feedback on any of our message boards or via email. From time to time we may also receive your data indirectly from event organisers, hosts and venues who use our products and services as well as your own team managers and coaches.

We collect and store your data so that we can process your orders and manage your account. Your data is stored and managed via our chosen online customer management system. We may email you from time to time with information on other products and services we think you might like or be interested in. We may need to use some of your data so we can continue to help event organisers and hosts deliver their events effectively and safely. We do not share any personally identifiable data with other companies or third parties except where your specific agreement has been provided or where parts and goods are being shipped directly to you from one of our suppliers.

We will occasionally send you information about events, services and products of that we think you might like, this may include information about events, services or products which are provided by third parties; you may opt out at any time by following the link in any marketing emails you may receive.

kSail keeps its privacy policy under regular review and any updates will be published on this web page.

This privacy policy was last updated on 25th March 2020.

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.


kSail uses cookies on this website. (the “Service”). By using the Service, you consent to the use of cookies.
Our Cookies Policy explains what cookies are, how we use cookies, how third­ parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are Cookies?

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third­ party to recognise you and make your next visit easier and the Service more useful to you. Cookies can be “persistent” or “session” cookies.

How we use Cookies.

When you use and access the Service, we may place a number of cookies files in your web browser.
We use cookies for the following purposes: to enable certain functions of the Service, to provide analytics, to store your preferences, to enable advertisements delivery, including behavioural advertising.

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service: We may use essential cookies to authenticate users and prevent fraudulent use of user accounts. In addition to our own cookies, we may also use various third ­parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service.

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